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The Big Picture When thinking about social media tools strategically, whether for yourself or for your organization, it’s important not to get too bogged down in the details of a specific tool. Instead, you must first understand what these tools, on the whole, uniquely allow you or your organization to do, why they are important, […]
April 16, 2012
Recently, a friend wrote to ask me how I was feeling about social media these days. As it happens, I’ve been thinking about social media a lot recently, in part, because we are, I think, at a bit of a crossroads. My friend’s question presented the perfect opportunity to articulate my thoughts. Here’s a revised […]
April 23, 2012
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